Hi,
I am a pt. 91 corporate user.
I bought LBP standard on 1/3/2013. (Order 584511)
I upgraded to LBP professional on 10/4/2014 (order 766386) so that I could use my laptop as well as my home desktop.
on 10/24/2014 (order 771561), I bought another copy of LBP Standard so that I could access my logbook on my Work Desktop.
Everytime I log into any of my computers, it forces me to re activate the computer. With one standard and one professional license, I should be able to use three computers to access my logbook, according to the terms of service. I notice that both the license I bought on 1/2/2013 and 10/24/2014 have the same license code, and the code from the upgrade will not activate anything.
Can you please help me use the software licenses that I paid for?
I am a pt. 91 corporate user.
I bought LBP standard on 1/3/2013. (Order 584511)
I upgraded to LBP professional on 10/4/2014 (order 766386) so that I could use my laptop as well as my home desktop.
on 10/24/2014 (order 771561), I bought another copy of LBP Standard so that I could access my logbook on my Work Desktop.
Everytime I log into any of my computers, it forces me to re activate the computer. With one standard and one professional license, I should be able to use three computers to access my logbook, according to the terms of service. I notice that both the license I bought on 1/2/2013 and 10/24/2014 have the same license code, and the code from the upgrade will not activate anything.
Can you please help me use the software licenses that I paid for?